Returns & Refunds
At Salice Direct, we want you to be completely satisfied with your home hardware and cabinetry solutions. If your purchase doesn't meet your expectations, you can return your items in their original condition within 30 days of delivery.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the unused hardware in its original packaging, ensuring all screws and components are included to avoid restocking fees.
Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing